MaterialFriends.com Clothing Shipping

GUEST ORDER TRACKING

If you placed a guest order (or cannot find an order on your account), check our ORDER TRACKER and enter your order number (i.e. AD000000000) and email address to find your order details.

To access tracking details, simply click on the ”VIEW ORDER” button.



SHIPPING TIME

Due to the impact of the coronavirus and the mandates in place, your order will most likely be delayed. This delay is due to several factors, including travel restrictions, available staffing, and/or federal/state/local mandates.

Till then, A Flat Shipping Rate will be apply at checkout! 



For standard shipping, please expect 4-7 days for delivery plus 3-5 days for processing.

For express shipping*, please expect 2 days for delivery and 1-2 days for processing.



*Free Express Shipping is a limited time offer valid October 12, 2023 through October 14, 2035 for Creators Club Members only. Must be signed-in to your account at checkout to apply Free Express Shipping to your order. Offer is not valid on prior purchases. Exclusions apply, including but not limited to: P.O. Box and APO/FPO addresses or addresses not supported by the carrier FedEx. Valid on domestic U.S. orders only. adidas reserves the right to change terms and conditions, substitute offer of equal or greater value and end offer at any time without notice. Void where prohibited or restricted by law.




ORDER TRACKING TIPS & CONSIDERATIONS

*Please allow 1-2 additional business days processing time for all personalized products

*Shipping times may vary during high volume order periods



If your order has not shipped after three business days, you will receive an email notifying you. Some reasons for delay could include the following:



• We are experiencing higher order volume during this time

• Item(s) in your order may be on backorder in the next 72 hours

• Item(s) in your order may be out of stock due to high demand

• Shipping address outside of the continental United States

• A payment issue may have occurred while placing the order



If you need further assistance, please contact us at Materialfriends.eth@gmail.com and we are happy to assist.